Shipping policy

Domestic (Pakistan) Shipping:

For our local and Pakistani customers, the shipping time is estimated to be 1 to 2 weeks. We understand the importance of receiving your order promptly, and we strive to ensure a quick and efficient delivery process within the country.

  • Shipping charges apply according to the order all across Pakistan. 
  • Statutory holidays may add an extra day to delivery times.
  • Deliveries are made on business days, Monday to Friday, excluding public holidays.
  • The courier delivers parcels between 9 am to 5 pm.
  • Our shipping partners include UPS, Fastex, and Call Courier.
  • When sending to more than one destination, separate orders must be placed.
  • If there is no secure place for package delivery, you can choose to have a package delivered to your place of business. Please use the company name in the ‘Address 1’ field.
  • All parcels originate from our dispatch warehouse in Lahore, Pakistan.
  • Order can take up to 2 to 3 weeks in case of mishandling by the courier. We advise you to be patient if the order gets delayed. 

Shipping Origin:

Please be aware that we are based in Pakistan, and all orders are dispatched from our location in Pakistan. Rest assured, we work diligently to ensure your order is processed and shipped as quickly as possible.

Tracking Your Order:

Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment and get real-time updates on its status.